“Do you want to feel more confident when faced with challenging and potentially aggressive behaviour?”


Personal Safety Skills

In a society where violence and aggression towards healthcare workers appears to be on an upward trend, it is of paramount importance that NHS staff develop an understanding of the tools and techniques needed to avoid or deal with challenging behaviour before personal safety is compromised.

Led by our highly experienced team of conflict resolution and self defence instructors, this fun and interactive course will leave you feeling fully confident in your ability to handle conflict positively, manage the situation where possible or take evasive action to ensure that you, your colleagues and those in your care stay safe at all times.

Key Learning Objectives

  • Understand how to recognise the warning signs
  • Develop awareness of your surroundings and learn how to avoid dangerous situations
  • Use communication skills to prevent or de-escalate conflict
  • The value of effective positioning, breakaway techniques and positive action
  • Understand current legislation around conflict resolution and reasonable force

This interactive workshop will give you a number of important skills and techniques which will help safeguard you, your colleagues and your patients should you be faced with challenging behaviour 

Half Day Formal Training Session - Maximum 12 Delegates

Course Content Outline

  • Threat & Risk Assessment- awareness, recognition and evasion
  • Communication skills - prevent or de-escalate a challenging scenario
  • Legislation - what is reasonable force?
  • Physical skills - positioning, breakaway and positive action

Our courses come with full follow up support by phone and email for all attendees for up to 12 months after the session.

To find out more about this course, CCG funding opportunities or to reserve a place please contact us:

“Learned lots on the course itself and now looking forward to putting this into practice”

Copyright © Orr Medical Training. PO Box 470, Whittle-le-Woods, Chorley, Lancashire, PR6 6BF

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